Privacy Policy

This Privacy Policy describes how wesowseeds (wesowseeds Limited) collects, uses, and protects your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy explains what information we gather when you visit our website, how we use it, and the rights you have regarding your data.

Who We Are and Our Data Controller Role

We operate the website and services related to sculpture wesowseeds forest cycling experiences, sculpture wesowseeds information, and forest cycling paths for pensioners. As your data controller, we determine how and why your personal information is processed. We comply with all applicable data protection regulations to ensure your information is handled lawfully and transparently.

Information We Collect

We collect personal information in several ways:

• Contact Form Data: When you submit inquiries or contact requests, we collect your name, email address, phone number, and message content.
• Website Usage Data: We automatically collect information about how you interact with our website, including pages visited, time spent, and navigation patterns.
• Cookie Data: We use cookies and similar technologies to enhance your browsing experience and understand user preferences.
• Device Information: We may collect information about your device, browser type, and operating system to ensure compatibility and optimal performance.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you voluntarily submit information through contact forms or opt into our services.
• Legitimate Interest: To improve our services, maintain website security, and analyze user behavior for service enhancement.
• Legal Obligation: To comply with applicable laws and regulations governing data protection and website operation.
• Performance of Contract: When necessary to fulfill services you have requested from us.

How We Use Your Information

We use the information we collect for specific purposes:

• Responding to your inquiries and providing customer support
• Personalizing your website experience and recommending relevant content
• Analyzing website performance and user engagement patterns
• Improving our services and developing new features
• Maintaining website security and preventing fraudulent activity
• Complying with legal obligations and protecting our legal rights

We do not sell or share your personal information with third parties for marketing purposes without your explicit consent.

Data Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

• Contact Form Messages: Retained for up to 24 months after your last interaction with us, unless a legal obligation requires longer retention.
• Website Analytics and Cookie Data: Retained for up to 14 months to track usage patterns and optimize service performance.
• Server Logs: Retained for up to 12 months for security and technical support purposes.
• Customer Service Records: Retained for up to 36 months to maintain service history and resolve disputes if necessary.

After the retention period expires, we securely delete or anonymize your information. If you request deletion before the retention period ends, we will honor your request subject to any legal obligations.

Your Data Protection Rights

You have the following rights regarding your personal information:

• Right of Access: You can request a copy of all personal information we hold about you.
• Right to Rectification: You can correct inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your personal information, subject to legal obligations.
• Right to Restrict Processing: You can request that we limit how we use your information.
• Right to Data Portability: You can request your information in a structured, commonly used format.
• Right to Object: You can object to certain types of processing, including direct marketing.

To exercise any of these rights, please contact us using the details provided below.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and gather usage data. Cookies are small files stored on your device that help us remember your preferences and analyze site traffic. We use both essential cookies (necessary for site functionality) and analytical cookies (to understand user behavior). You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality. For detailed information about our cookie usage, please refer to our separate Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include encrypted data transmission, secure server infrastructure, and limited access controls. However, no data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security. We encourage you to use strong passwords and protect your account credentials.

Supervisory Authority and Complaints

If you believe we have violated your data protection rights, you have the right to lodge a complaint with the competent supervisory authority. In Lithuania, the supervisory authority is the State Data Protection Inspectorate . You can contact them for assistance in resolving any data protection concerns. We encourage you to contact us first to resolve any issues, but you also have the right to lodge a complaint with the supervisory authority at any time.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page. Your continued use of our website following the posting of revised Privacy Policy means that you accept and agree to the changes. We encourage you to review this policy periodically to stay informed about how we protect your information.